A packaged service from incident reception to monthly reporting!
Quickly search for information on parts and maintenance! It will demonstrate its power as an information utilization system in after-sales service.
A sub-order type web system specialized in after-sales service! We visualize operations and support advanced after-sales service.
You can use AI to reduce the post-processing time of response history and assist with VOC analysis.
Centralized management of sales information from multiple computers. This software allows for daily project management and performance tracking throughout the year.
Operate and manage business communications occurring in remote environments or on-site with your smartphone! PolarisEM ensures reliable information transmission and sharing within the company.
Would you like to visualize the actual situation of telework that cannot be captured by the "attendance management system"?
We will assist companies using Microsoft 365 with their email server migration!
Leave the support for new RPA implementation and the improvement of existing RPA issues to us!
Both newcomers and senior employees can feel at ease! Learn how to utilize M365 through training.
A call center that can be reached by using the "area code."
Technology that integrates telephone systems and computer systems! A detailed introduction starting with the basic concepts.
A highly functional cloud-based CTI service that can accommodate small-scale needs!
Reduce the burden of human resources and labor while achieving the prevention of employee mental health issues and improving productivity.
Let's start visualizing our work with the Toaster team to make manual creation smoother with AI!
A self-support system that reduces inquiries and improves customer satisfaction.
Everything is cloud-based! Achieving the highest level of cost performance!
Leave business improvement using Salesforce to Crosstech!
We share and analyze customer information in real time.
A low-cost system for a single line that automatically dials and provides voice guidance for use in emergencies and urgent situations, as well as for reminders.
Control from computers and other devices is easy. You can control electrical appliances freely.
Check driving conditions from remote offices or home! You can manage the surroundings of environmental testing devices all at once.
Achieving improved business efficiency and customer satisfaction through the integration of CTI and fax.
Build a unique call center tailored to your industry, business operations, business environment, and requirements.
Leave all your office equipment to us with peace of mind! We will securely protect your important data.
Bringing the reservation system closer, making business more accessible.
IT support plan for businesses! Free check-up and support at a low price.
Supporting equipment manufacturers and trading companies! Maintenance outsourcing services compatible with a wide variety of equipment! *Case studies available.
One-stop support from organizing and accumulating QA data to post-implementation operations.
Solving such concerns! "Lack of maintenance personnel" "Aging of maintenance personnel and reliance on individual skills" We offer a variety of services tailored to our customers' challenges!
After-sales service is the key to corporate competitiveness! Service quality determines the future of the brand.
Upgrade the environment surrounding office phones by integrating with UNIVERGE PBX to make it more convenient, easier, and powerful.
Artificial intelligence supports all inquiry response operations of companies.
Artificial intelligence will assist with the response tasks for internal inquiries.
Tram System Co., Ltd., with over 3,000 successful implementations and a repeat rate exceeding 92%, offers high-performance cloud PBX services!
Tram System Co., Ltd., with over 3,000 successful implementations and a repeat rate exceeding 92%, offers high-performance cloud CCS services!
Reducing the burden on inquiry staff! Turning "unused FAQs" into a "24-hour support window."
We want to alleviate the IT, digital, and DX concerns of the local community!
Are you being pressured by business hours due to customer inquiries? The in-house AI assistant creation tool PEP improves productivity in internal operations.
It is a CTI system for office phones and call centers that has accumulated over 20 years of know-how.
With over 20 years of sales experience, the CTI software 'Outbound Recording' allows you to identify the caller as soon as the call is received. It is software that implements CTI functions and customer management features.
Customer support for various office equipment! Quick response based on same-day visits.
In the event of a problem, our technicians will visit your location and respond quickly!
Achieve rapid and high-quality after-sales service with centralized management of customer information!
Remote support for customer support and field engineers using video call services!
AI automates inquiry response operations to achieve work style reform.
A new comfortable environment is created. We solve problems with advanced IT technology.