Last Updated： Aggregation Period:Oct 01, 2025～Oct 28, 2025
This ranking is based on the number of page views on our site.
Last Updated： Aggregation Period:Oct 01, 2025～Oct 28, 2025
This ranking is based on the number of page views on our site.
Last Updated： Aggregation Period:Oct 01, 2025～Oct 28, 2025
This ranking is based on the number of page views on our site.
16～22 item / All 22 items
By using a CRM system, you can efficiently manage sales negotiations, promote team sales, and improve the likelihood of winning orders!
In sales operations, we promote team selling by tracking the sales process and the activities of sales representatives, and by sharing sales information across the entire team.
All employees receive training on security and strive daily to enhance their knowledge and awareness!
We would like to introduce the high-security environment and flexible data integration capabilities of our "Visualization Engine," which is handled by a major company. By implementing hardware redundancy and a robust security system managed by our data center, we provide a higher quality ASP service. Additionally, we have implemented security measures for both hardware and software to prevent unauthorized access. 【Main Security Measures (System Side)】 ■Application ・Cross-Site Scripting ・SQL Injection ■System ・Firewall ・SSL Communication, Port Blocking, Port Monitoring *For more details, please download the PDF or feel free to contact us.
![[Case Study of Visualization Engine Implementation] Osaka Gas Co., Ltd.](https://image.mono.ipros.com/public/product/image/139/2001530217/IPROS9209599158295039304.png?w=280&h=280)
Improving the accuracy of VOC data summarization and classification! An introduction to the background and utilization of generative AI training.
At Osaka Gas Co., Ltd., we introduced a case study on the implementation of generative AI training, focusing on the summarization and classification of texts using the "Visualization Engine" AI features. As we manage customer feedback (such as VOC and social media posts) from various channels in a centralized manner to enhance services and improve operations, we faced challenges in the rapid and accurate (not reliant on individual judgment) analysis of the increasing volume of feedback. By utilizing generative AI features, we realized the potential to streamline daily and monthly analysis tasks and report creation, making traditional processes simpler and more effective. [Case Overview] ■ Challenges - Rapid and accurate (not reliant on individual judgment) analysis of increasing feedback ■ Achievements - Streamlined daily and monthly analysis tasks and report creation, realizing the potential to advance traditional processes in a simpler and more effective manner - Improved the accuracy of summarization and classification of VOC data through prompt tuning *For more details, please refer to the related links or feel free to contact us.
By using a CRM system, you can effectively carry out customer support operations and achieve an increase in customer satisfaction!
In customer support operations, we utilize inquiry information, maintenance contract information, FAQ information, and delivery item information to improve the quality of inquiry responses, accelerate response speed, and enhance customer satisfaction.
By using a CRM system, you can efficiently carry out back-office operations after receiving orders without the need for data re-entry!
In back-office operations, various business processes such as order processing, ordering from suppliers and supplier management, delivery work management, and billing processing can be carried out using the information accumulated during the sales phase (such as negotiations and estimates). This allows for a reduction in data entry and enables efficient business operations.
By using a CRM system, you can quickly improve or create new systems without incurring costs, just by making settings!
With the development support features, continuous improvements to OpenCRM and the creation of additional new applications can be easily managed with just a few settings. There is no need to outsource to a development company, allowing for overwhelmingly faster response times and lower costs. Daily improvement ideas can be continuously added to the CRM system, ensuring that the system is constantly updated.
After implementation, analysis consultants will support data utilization according to the phase!
We would like to introduce the overwhelming high-speed functionality development and consulting system of our "Visualization Engine." We have prepared various points of contact and content tailored to your goals and style. We will also participate in internal feedback sessions regarding the results produced, conduct interviews to identify areas for improvement, clarify any uncertainties, and hold study sessions aimed at expanding operations. 【Points of Contact / Content】 ■ FAQ Site ■ Mastery Sessions & Follow-up Study Groups ■ Zoom Space "Zoom Lab!" ■ Support Desk *For more details, please download the PDF or feel free to contact us.
