Last Updated： Aggregation Period:Jun 17, 2026～Jul 14, 2026
This ranking is based on the number of page views on our site.
Last Updated： Aggregation Period:Jun 17, 2026～Jul 14, 2026
This ranking is based on the number of page views on our site.
Last Updated： Aggregation Period:Jun 17, 2026～Jul 14, 2026
This ranking is based on the number of page views on our site.
1531～1560 item / All 1626 items
CSの意味や目的、実際の測定方法や向上させる具体的な方法までわかりやすくコラムでご紹介！
CS(シーエス)は、Customer Satisfaction (カスタマー サティスファクション)の略称で、日本語では 「顧客満足度」と言われています。 Customer Success(カスタマー サクセス)の略称として 使われることもありますが、両者の意味はまったく異なります。 本記事のCSは、Customer Satisfactionの解説記事です。 CS(顧客満足度)の意味や目的、実際の測定方法や向上させる 具体的な方法までわかりやすく紹介していきます。 ※コラムの詳細内容は、関連リンクより閲覧いただけます。 詳しくは、お気軽にお問い合わせ下さい。
Introducing the differences between gross and net, how gross is used in business, and the calculation methods in a column!
"Gross" is a term that represents total quantity or entirety, and it is used in various business contexts, such as the total cost of advertising, the area of real estate contracts, and the weight of groceries. In this article, we will explain the differences between gross and net, how gross is used in business, calculation methods, and points to consider when using it. If you want to understand the differences between gross and net and apply them in business, please refer to this article. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.*
Introducing the differences between KGI and other indicators, how to set KGI, and tips for achieving KGI in a column!
KGI stands for "Key Goal Indicator," and like KPI, KSF, and OKR, it is an important decision-making metric in management and corporate activities. By setting KGI, you can deepen understanding and trust both inside and outside the company. Additionally, by reviewing the organizational structure and introducing CRM/SFA tools, you can create an environment that allows for the efficient achievement of the company's overall objectives. This article will explain the differences between KGI and other metrics, how to set KGI, and tips for achieving KGI. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.*
A column explaining the correct way to set KPIs, common mistakes, and tips for success!
There are not many organizations that can correctly operate "KPIs" in performance management. KPIs only show their effectiveness when they are appropriately set with a thorough understanding of the objectives. This article explains the correct methods for setting KPIs, common mistakes, and tips for success. If you want to utilize KPIs in departmental management, please use this as a reference. *You can view the detailed content of the column through the related links. For more information, feel free to contact us.
Important for the domestic market going forward! A column summarizing the steps for practical methods and examples to reference.
Upselling is a method to increase sales per customer. It is often described as selling higher-tier and more expensive products, but in reality, there are three patterns. If you can adopt the method that is best suited for your company, you can increase your sales even more. In this article, we will summarize and introduce the meaning of upselling, its differences from cross-selling, the steps for practical implementation, and examples that you may want to refer to. Upselling is considered important in the future domestic market and is a classic strategy that has shown many successful examples, so please use it as a reference. *For detailed content of the column, you can view it through the related links. If you have any questions, please feel free to contact us.*
Introducing methods to eliminate overtime in a column!
Overtime is an important issue for companies. When employees work overtime, the company must pay for that additional salary, which inevitably increases labor costs. Additionally, if employees can receive overtime pay, they may consider increasing their overtime hours. This could lead to the possibility of intentionally delaying work, which may result in decreased work efficiency. To avoid such problems, it is necessary to implement some measures. Here, we will consider methods to eliminate overtime. *For more detailed information, please refer to the related links. Feel free to contact us for more details.*
Supporting future business expansion! An explanation of the benefits and approach of reskilling in a column.
In recent years, the term "reskilling" has been gaining attention. In Japanese, it is referred to as "learning anew," and it enhances the abilities of each employee, supporting future business growth. In an era of rapid change, it can be considered an essential method for companies operating in such environments. So, what are the benefits of using reskilling? Let's take a closer look at how to implement reskilling in this article. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*
Explaining how to get started, tips for using Japanese, and practical applications in a column format!
ChatGPT is an AI chat tool developed by OpenAI, which has garnered attention for its advanced functionality since its release in 2022. It can handle various tasks such as text summarization, data analysis support, and idea generation, making it useful for streamlining sales activities and in various business scenarios. This article will explain an overview of ChatGPT, its applications, and tips for usage. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*
I will explain the merits and demerits, functions, and implementation examples in a column format!
Many of you may have heard the term CTI, but when it comes to the overall picture, it might be difficult to form a concrete image. In this article, we will explain the advantages and disadvantages that arise when implementing this technology, case studies, and situations in which implementation is recommended, so please read it as a reference for your company's decision-making process. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.
Explaining ideas for sales to increase revenue and tools that help improve sales!
Many people may be aware of the need to improve sales on a daily basis, but they often struggle with knowing where to start. While marketing and promotions are important for increasing sales, "sales" plays a significant role in boosting a company's revenue. In this article, we will discuss sales strategies to increase a company's revenue, ideas for sales to boost sales, and tools that can help improve sales. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*
We will also introduce job types and their merits and demerits in a column format!
Remote work and telework are often compared. While both are recognized for enabling flexible working styles, their meanings differ. Since they are not methods that can be applied to every industry or job type, effective utilization is best achieved through appropriate placement. In this article, we will provide a detailed explanation of "remote work" along with the frequently compared "telework." We will explore what kind of working styles they represent, which job types and industries they are suited for, their advantages and disadvantages, and what is needed to get started. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*
I will introduce improvements in business operations within the corporate administrative department in a column format!
The administrative department in a company tends to be a less glamorous job compared to sales positions, making it difficult to identify areas for improvement in daily work. Moreover, when companies undertake business improvements, they often prioritize more visible departments like sales, which means that even if areas for improvement are identified in the less glamorous administrative department, they tend to be postponed. However, the administrative department has a lot of potential for business improvement, and by making enhancements, it can contribute to the overall efficiency of the company. *For more details on the column, please refer to the related links. For further inquiries, feel free to contact us.*
Explaining the importance of DX based on the necessity and benefits of implementing DX, as well as successful case studies from companies!
In recent years, many industries and companies have been promoting "DX (Digital Transformation)" utilizing IT and digital technologies. The real estate industry is still struggling to break free from traditional business practices and is falling behind. It is said that the delay in implementing DX may lead to a situation where companies cannot establish their competitiveness and advantages in the future. *For more details on the column, please refer to the related link. Feel free to contact us for more information.
Of course, not only salespeople but also managers should provide guidance on-site! It's an era of proposing solutions.
The sales style has shifted from "selling products" to "solution sales," with "listening skills" being prioritized over "sales talk." We are now in an era where it is more important to listen to customers' problems and propose solutions rather than just asserting the product. In this article, we will thoroughly explain the essential technique for solution sales: "listening" skills. We hope that not only salespeople but also sales managers will find this useful for guiding their teams in the field. *For more details on the column, you can view it through the related links. Please feel free to contact us for more information.
Explaining the current situation regarding the slow progress of DX due to unique circumstances in the financial industry!
The financial industry, which is the foundation of the Japanese economy and plays a leading role, is also facing the wave of digital transformation (DX). However, it can be said that the industry as a whole has not yet been able to fully leverage the advanced effects of DX. I will explain the current situation regarding the slow progress of DX due to the unique circumstances of the financial industry. By comparing your company’s efforts with those of other industries and the overall DX initiatives in Japan, you will be able to envision the impending DX crisis known as the "2025 cliff" as a reality. *For more details on the column, please refer to the related links. Feel free to contact us for more information.
Reasons to Reassess as a New Revenue Source! An Explanation of the Importance of the Aftermarket
In the manufacturing industry, after-sales services such as maintenance, repairs, and the sale of consumables are often perceived as an ancillary part of the sales department. However, in the fields of durable consumer goods, such as automobiles and home renovations, as well as production goods like construction machinery and transportation equipment, there exists a broad after-market where highly profitable businesses are conducted, which is not widely known. I will explain the importance of the after-market in an era characterized by rapid changes in market conditions and a time when selling goods is said to be difficult. *For more details on the column, please refer to the related links. Feel free to contact us for more information.*
We will introduce the status of initiatives related to DX and trend analysis in a column!
The financial industry, which is the foundation of the Japanese economy and plays a leading role, is also experiencing the wave of digital transformation (DX). However, it can be said that the industry as a whole has not yet been able to fully leverage the cutting-edge effects of DX. I will explain the current situation regarding the slow progress of DX due to circumstances unique to the financial industry. By comparing your company’s efforts with those of other industries and the overall DX initiatives in Japan, you will be able to envision the impending DX crisis known as the "2025 cliff" as a reality. *For more details on the column, you can view it through the related links. Please feel free to contact us for more information.
A three-day weekend system brings happiness! Check the To-Do list for efficient sales activities.
As the global pandemic enters its second year, more companies in Japan are adopting a three-day workweek. From the perspective of businesses, this can reduce utility costs, while for employees, it allows for a more fulfilling personal life. However, there are many challenges associated with its implementation. It is clear that to complete what has been done in five working days within four days, a review of business processes is essential. Let’s check the to-dos necessary to maintain traditional productivity and conduct efficient business activities after the introduction of the three-day workweek. *For more details on the column, please refer to the related link. For further inquiries, feel free to contact us.*
Explaining "specific" work style transformations aimed at increasing sales!
The term "work style transformation" has become increasingly visible in various contexts. However, much of it revolves around discussions on how to achieve flexibility in working locations and hours, or promoting mobile work, focusing on "what kind of work style should be aimed for." In essence, work style transformation is merely a means to achieve a goal, and the work style to be pursued changes depending on the objective. Yet, it often tends to become a vague "general discussion" with scattered purposes. Therefore, rather than such a "general discussion," I would like to talk about a "specific" work style transformation aimed at "increasing sales." *For more details on the column, you can view it through the related links. Please feel free to contact us for more information.*
Introducing the reform and improvement of the sales process based on conversations from a lecture at a famous reputable company!
I went to give a lecture at a well-known, reputable company. I argued that the sales reports should minimize the written parts, quantify sales information, and conduct real-time knowledge management to provide a clear overall picture of sales. However, I received strong opposition from the managerial class. They said, "Our company exists today because seniors have educated juniors through daily reports of several thousand characters." *For more details on the column, please refer to the related links. For further inquiries, feel free to contact us.*
Know-how to strengthen sales capabilities! Introducing various seminar reports.
This column introduces a "seminar report" on know-how that helps strengthen sales capabilities. In the seminar titled "Achieving a Little Contact Center that Reduces Frustration for Sales Employees through Division of Labor Using CRM," we explain the concept of division of labor and the approach to task sorting. Additionally, we present various seminar reports such as "How to Make After-Sales Service Profitable and Achieve a 10% Operating Profit Margin?" and "Sales DX Strategy Centered on Sales Tech at Mynavi Corporation." *For more details on the column, you can view it through the related links. Please feel free to contact us for more information.*
Customers are not gods! A deep dive into the phrase "The customer is god" in a column.
I believe there is probably no one who hasn't heard the phrase "The customer is God." However, this phrase seems strange whether you consider it from the perspective of the seller or the buyer. This time, I would like to delve deeper into that phrase. *You can view the detailed content of the column through the related link. For more information, please feel free to contact us.*
Eliminate all overtime except what is truly necessary! Introducing proper measures against overtime in a column.
In an environment where various tasks must be handled, many people may consider overtime to be a given. Indeed, working overtime allows for more tasks to be completed, but it also brings about disadvantages such as the accrual of overtime pay and a lack of mental space for employees. These factors can potentially have undesirable effects on the company in various ways. Therefore, measures are needed to eliminate unnecessary overtime beyond what is truly required. Let’s think specifically about effective overtime management strategies. *For more details on the column, please refer to the related links. Feel free to contact us for more information.*
Temporary labor is common sense! Another major factor changing the structure of business.
You might think that temporary employees are supplementary forces. However, what if a temporary salesperson can sell more than a full-time employee? What would you think then? In recent years, legal reforms have made it possible to employ temporary workers in sales. Many business owners still believe that full-time employees should be used because salespeople are the face of the company, but these owners may simply be unaware that they are purchasing services from temporary salespeople for things like telecommunications and pharmaceuticals. Nowadays, it is rare for companies not to use temporary employees, and the use of temporary labor has become common practice. *For more details on the column, you can view it through the related links. Please feel free to contact us for more information.*
To avoid complications, start by narrowing down the functions/items! Improve bottlenecks based on analysis data and increase the conversion rate.
I will explain the state of "being able to effectively use CRM/SFA." The state of effectively using CRM/SFA is one where the "input," "output," and "analysis" of sales data are in a continuous cycle. In other words, the establishment of "information input = activity report" can be said to be a prerequisite for the operation of CRM/SFA. [State of Effective Use] ■ Input: Sales representatives report activities in accordance with guidelines. ■ Output: Lists/graphs visualize "activity status/information." ■ Analysis: Understand the situation and optimize "improvement measures/sales activities." *For more details, please download the PDF or feel free to contact us.
Select a system that is easy to use and has a high retention rate, and a vendor with comprehensive support, and aim for successful implementation and operation!
We would like to introduce the low adoption rate that does not lead to the operation of CRM/SFA. There is a fact that 80% of companies that have implemented CRM/SFA have "failed in the system implementation," and many companies are unable to proceed to operation after stumbling post-implementation. At Softbrain, the vendor of "e-Sales Manager," we provide thorough support from the introduction of CRM/SFA to its adoption and operation. Please feel free to contact us. 【Adoption Rate】 ■ Approximately 20% - 80% stumble after tool implementation and do not achieve adoption *For more details, please download the PDF or feel free to contact us.
![[Market Report] The Global Market for Colloidal Silica](https://image.mono.ipros.com/public/product/image/b6b/2000961884/IPROS91909252070694904890.jpeg?w=280&h=280)
The global market for colloidal silica is expected to promote industry advancements and significant growth.
The global colloidal silica market generated approximately 742.6 million USD in revenue in 2022 and is poised to drive industry advancements and innovations. With promising prospects for diverse applications, industry experts predict that this market will reach an estimated valuation of 1.19212 billion USD by 2031. This anticipated surge highlights a substantial compound annual growth rate (CAGR) of 5.4% during the forecast period from 2023 to 2031. Colloidal silica is a versatile and essential material that plays a crucial role across various industries, from electronics and construction to automotive and healthcare. Colloidal silica consists of fine particles suspended in a liquid and is key to technological innovations that enable the creation of high-performance products to address complex challenges. For application methods, please check the [PDF download] button or apply directly through the related links.
![[Project Management Case] Cisco Systems Capital](https://image.mono.ipros.com/public/product/image/2108898/IPROS1551034493920199556.png?w=280&h=280)
From several hours to several minutes! A case study that reduced project report creation time by 99%.
We would like to introduce a case study of our "AdaptiveWork" implemented at Cisco Systems Capital, which provides finance services. The company faced difficulties in understanding the progress and health of individual projects as well as the overall portfolio, and information was not shared between departments and stakeholders. After implementation, they evolved from traditional static and manual reports to always having new dashboard displays. Data necessary for decision-making became instantly accessible. [Challenges] - Inconsistency in project outcomes - Lack of overall visibility - Ineffective cross-department collaboration - Manual report creation is inefficient - Tools lack flexibility and scalability - Difficulties in integrating planning for global and complex projects *For more details, please download the PDF or feel free to contact us.
![[DATABANK Case Study] Understanding the Actual Conditions of the Invested Industry](https://image.mono.ipros.com/public/product/image/2108924/IPROS6859725261250718347.png?w=280&h=280)
Data can be converted into EXCEL, pie charts, bar graphs, growth rate transformations, etc.!
To understand the realities of the investment target industry, we would like to introduce a case where our "DATABANK" was implemented. The customer had concerns about wanting to grasp the overall movements of the manufacturing industry and being unable to research information on Chinese companies. With the implementation, over 1.1 million companies are stored, and besides the homepage URLs, inquiry information and contact details can now be confirmed. 【Customer Concerns】 ■ Want to understand the overall movements of the manufacturing industry ■ Unable to research information on Chinese companies ■ Lack of materials to create proposals for internal documents or for our own customers *For more details, please refer to the related links or feel free to contact us.
Branding your company's strengths! Differentiating from competitors.
We provide solutions for BtoB companies in branding. Supporting brand image building from a visual perspective. We engage in branding that goes beyond just the visual aspect to help your company create a certain level of recognition, reputation, and presence in the market. 【Features】 ■ Supporting brand image building from a visual perspective ■ Proposing not only VI (Visual) but also CI ■ Conducting target analysis to brand your company's strengths ■ Differentiating from competitors *For more details, please refer to the PDF document or feel free to contact us.
