Visualization Engine: Portal function aimed at future company-wide utilization.
Utilize customer feedback from each department's perspective to create competitive advantage and apply it to strategies and measures!
The "Visualization Engine" is a platform that supports effective utilization of "customer feedback" tailored to a wide range of purposes. It establishes a system to deliver voices throughout the entire organization as a platform for utilizing customer feedback. It captures the (raw) voices of suspicion, dissatisfaction, and anxiety regarding products, brands, and the company in real-time, as well as the budding risks and sudden surges in situations. [Objectives of Utilizing Customer Feedback] ■ Understanding trends ■ Generating new ideas ■ Evaluating customer experience and promotional measures ■ Improving products and services ■ Risk analysis and crisis management *For more details, please download the PDF or feel free to contact us.
- Company:プラスアルファ・コンサルティング 本社
- Price:Other