シンキングリード Product Lineup

We would like to introduce the case of K.K. Yūsetsukai, which implemented "F-RevoCRM" for the purpose of managing and operating its tutoring school. One of the reasons for the introduction of this system was the desire to overhaul the culture of managing information on paper. As a result, the company decided to implement "F-RevoCRM" with the expectation that it would lead to improvements in the tutoring operation system. 【Implementation Results】 ■ Establishment of a customer portal – Connecting the tutoring school, students, and parents – - Matching students with instructors - Handling inquiries - Achieving comfortable tutoring operations - Streamlining accounting tasks such as salary payments ■ Successful cost reduction through the introduction of the customer portal *For more details, please refer to the PDF document or feel free to contact us.

• CTI Support Center

We would like to introduce a case study of Hirokei Co., Ltd. implementing "F-RevoCRM." Before the system was introduced, the company managed inquiries using Excel and Access ledgers, but they did not have a management system in place to respond to all inquiries smoothly. Therefore, they implemented our system. It centralized the management of inquiries to ensure there were no oversights in responses, and additionally, we provided a portal site to visualize the progress for customers. 【Case Overview】 ■ Purpose: Strengthening the support system ■ Usage: Management of customer inquiries related to the system 【Implementation Results】 ■ Centralized management of inquiries to ensure no oversights in responses ■ Provided a portal site to visualize progress for customers ■ Created content similar to an FAQ page, allowing customers to resolve their own questions by accumulating knowledge about inquiries within the company ■ Eliminated dependency on specific individuals in business operations *For more details, please refer to the PDF document or feel free to contact us.

• CTI Support Center

We would like to introduce a case where MAYA SYSTEM Co., Ltd. implemented the inquiry management tool 'F-RevoCRM'. Although the company handles multiple products, the existing system was unable to manage inquiries by product, leading to complications when accumulating data. Therefore, they implemented this system. They are now able to manage inquiries by product and type, resulting in smoother operations. [Implementation Results] - Inquiries can now be managed by product and type, leading to smoother operations. - Analysis has become smoother, allowing for the PDCA cycle to be implemented. - Information sharing both internally and externally has become more efficient. *For more details, please refer to the PDF document or feel free to contact us.

• CTI Support Center

We would like to introduce a case where Kindware Co., Ltd.'s Health & Care Division implemented 'F-RevoCRM'. The company was managing customer data using Excel, which often resulted in difficulties when searching for items, especially when there were many products to handle, leading to time-consuming processes and usability issues. Therefore, they decided to implement our system. It allows for easy input without burdening the field staff, and utilizing the entered information has helped enhance their sales activities. 【Benefits】 ■ Since the data is shared, updating it ensures that new data is always retained. ■ Information can be updated on-site, allowing for immediate access to customer data from past interactions when starting negotiations after some time. *For more details, please refer to the PDF document or feel free to contact us.

• SFA/Sales Support System
• Other information systems
• CTI Support Center

We would like to introduce a case study of Indes Co., Ltd., which specializes in comprehensive maintenance for residential buildings, implementing 'F-RevoCRM'. Due to the wide range of services the company provides in a one-stop manner, managing customer information and various operations using paper and Excel was cumbersome, making data entry complicated and finding information time-consuming. Therefore, the system was introduced. The previous dependency on veteran employees was eliminated, and the reduction in errors led to an improvement in service quality. 【Effects of Implementation】 - Improved internal operational efficiency and service quality - The company’s performance rapidly expanded, and with active recruitment, the number of new employees increased, significantly shortening the time required for them to learn the operations. 【Benefits】 - It is possible to leverage the characteristics of OSS (Open Source Software) to fit the company’s operations. - The pricing structure is not proportional to the number of users, making it cost-effective while still allowing the basic functions to be utilized. - Focus can be placed solely on implementing Indes's unique business logic. *For more details, please refer to the PDF document or feel free to contact us.

• SFA/Sales Support System

By linking marketing, sales support, support (inquiry management), sales management, and other information to each customer’s information, it is possible to achieve company-wide centralized management. 【Strengths of Thinking Lead × F-RevoCRM】 ■Problem Solving We are well-versed in solutions to corporate challenges and the utilization of F-RevoCRM, allowing us to work together on solutions tailored to business issues across various industries. ■Cost Reduction Since there are no licensing fees, there is no need to limit the number of users, enabling company-wide usage. ■Flexibility Even after operations begin, customization can be accommodated to align with your company’s operations if necessary. ■Digitalization Support By utilizing the additional option of a customer portal (dedicated site for customers), it is possible to advance the digitalization of interactions with customers. *Please feel free to contact us for more details.

• SFA/Sales Support System
• Other information systems
• CTI Support Center