IT/Telecommunications

Arcuss Japan Inc.

EstablishmentJuly 2020
capital1980Ten thousand
number of employees35
addressOsaka/Yodogawa-ku, Osaka-shi/3rd Floor, Shin-Osaka Sun-R Building, 5-9-6 Nishinakajima
phone06-6195-7501
last updated：
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Arcuss Japan Inc. List of Products and Services

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For those seeking automation of business processes and centralized management of information. For those seeking automation of business processes and centralized management of information.
For those seeking advice on CRM features or looking for better ways to use it. For those seeking advice on CRM features or looking for better ways to use it.
For those seeking implementation consulting, analysis, and usage lectures. For those seeking implementation consulting, analysis, and usage lectures.
For

For those seeking advice on CRM features or looking for better ways to use it.

We are introducing products handled by Arcus Japan that are recommended for those seeking advice on CRM functions and better ways to use them.

CRM (Customer Relationship Management)

Build long-term relationships based on customer history and preferences! This makes it easier to increase repeat customers and obtain support in emergencies.

Arcus Japan is a CRM expert group led by a pioneer in CRM and the inventor of CRM 2.0 (platform-based CRM), who is also a specialist in corporate psychology (CRM Doctor/CRM Diagnostician). Unlike other systems, the implementation of a CRM system is not the end; it requires continuous daily use for strategic application and ongoing improvements in line with market trends. Therefore, just as people undergo health check-ups, regular check-ups by a CRM Doctor are essential. 【An example of when CRM is in place (excerpt)】 ■ Restaurants - Customers are recognized, allowing them to receive service with a sense of "the usual," creating a feeling of special treatment that encourages them to want to support the establishment if needed. ■ E-commerce sites - Customers receive cart abandonment emails suggesting "How about this as well?" with attentive follow-up, making them feel secure in deciding to purchase from "this store." *For more details, please download the PDF or feel free to contact us.

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