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A typical failure in B2B e-commerce is "the e-commerce site is created, but the order management does not function." In B2B, there are always on-site requirements such as corporate pricing, quantity-based pricing, quotes, credit payments, transaction conditions, approval flows, and inventory integration. If you create only the appearance without designing these elements, you will ultimately revert to using email and Excel, and the e-commerce platform will become unused. In this service, we will build a B2B e-commerce system that can withstand operations by "designing the necessary functions and operations for B2B transactions first" based on Shopify. Furthermore, we will launch it with a sustainable structure, keeping in mind future expansions (inventory, core systems, CRM integration, multilingual support, and international transactions). ■ Service Offerings (3 Points) 1. B2B Requirement Definition (organizing transaction conditions, pricing, order management, and operational flows) 2. Shopify B2B Construction (store design, products/customers, payment/shipping, permissions) 3. Integration/Operational Design (inventory, core systems, quote operations, management screen operations) Deliverables: Complete Shopify B2B e-commerce package (requirement definition, design, construction, initial operation guide) *Please provide the current order management flow (email/phone/Excel, etc.). We will create a blueprint for B2B e-commerce.

The most challenging aspect of e-commerce in the manufacturing industry is not payment or design, but rather "managing multiple SKUs." When the number of SKUs reaches thousands or tens of thousands, product registration, category design, search, model number management, and inventory integration become bottlenecks, causing e-commerce to become unusable. Furthermore, in B2B, factors such as pricing by client, minimum lot sizes, and delivery conditions overlap, and if you start without a design, it will inevitably fall apart. In this service, we first design a product database (attributes, categories, naming, update rules), incorporate easy-to-use search/filtering (facets), and build e-commerce in a way that operations can run smoothly. As a result, we create a state where even with multiple SKUs, products can be "searched for, purchased, and updated." ■ Service Offerings (3 points) 1. Product database design for multiple SKUs (attributes, categories, naming, update rules) 2. Search/filtering design (searchable by model number, specifications, usage, material, etc.) 3. E-commerce construction and operational design (including registration, updates, and inventory integration) Deliverables: A complete e-commerce solution for multiple SKUs (database design, search design, construction, operational guide) *Please share the SKU scale (e.g., 5,000/50,000) and product list (CSV is acceptable). We will build from the database design.

The B2B pricing is not an issue of display, but rather an issue of "operational design." Corporate pricing, unit prices by client, quantity-based pricing, rank discounts, campaigns, and ad-hoc estimates. If the pricing rules remain complex while transitioning to e-commerce, updates will lag behind, leading to misrepresentations and complaints, ultimately causing the e-commerce to halt. In this service, we will inventory the current transaction conditions, organize the pricing structure, and design it in a way that can be integrated into systems like Shopify. By creating a pricing design that allows operators to update without confusion and prevents conflicts between sales and e-commerce, we will eliminate the biggest bottleneck in B2B e-commerce. ■ Service Contents (3 points) 1. Inventory of pricing structure (client classification, price list, discounts, exceptions) 2. Pricing rule design (organization and prioritization by company, quantity, and rank) 3. Implementation specifications and operational design (update flow, CSV, permissions, verification procedures) Deliverables: Design documents for corporate pricing and quantity pricing + operational rules + implementation specifications (settings/reflections as needed) *Please share the current price list (Excel is acceptable) and client classifications. We will adapt it for e-commerce operations.

The reason cross-border e-commerce stops is that "operations and transaction conditions" break down before attracting customers. Even if you offer multiple languages, if the currency, taxes, shipping, returns, customs duties, lead times, and payment methods do not align, purchases will not happen. Furthermore, in B2B, if transaction conditions, quotation responses, and inquiry response systems are not in place, an increase in inquiries cannot be managed. In this service, we will build cross-border e-commerce based on platforms like Shopify, taking into account target countries, product characteristics, and logistics conditions. This is not just about translation; we will design it to remove barriers to purchase and include operational rules that will be implemented after launch. ■ Provided Content (3 Points) - Cross-border requirement definition (target countries, currency, taxes/customs duties, logistics, returns, terms) - Multilingual e-commerce construction (language/currency switching, payment/shipping, product display) - Operational design (translation operations, inquiry responses, inventory/delivery time display) Deliverables: A complete set of cross-border e-commerce (multilingual) site + operational guide (including organization of country-specific conditions) *Please let us know the target countries (e.g., US/SG/EU), products, and shipping methods (domestic shipping/overseas warehouse, etc.). We will design based on the requirements.

Eighty percent of the reasons for stagnation in e-commerce are not due to design, but rather to the "product database (SKU design)." As the number of SKUs increases, categories proliferate, attributes become inconsistent, and both search and filtering cease to function effectively. As a result, users are unable to find what they need, internal updates cannot be made, and e-commerce operations come to a halt. This is particularly true in manufacturing, where there are many factors to consider, such as model numbers, specifications, materials, dimensions, and compatibility; if the database design is inadequate, it will only lead to an increase in inquiries. In this service, we will define the classification and attribute design of product groups, naming conventions, and update rules, and design the product database in a format that can be implemented in platforms like Shopify. The goal is to create a state where products can be searched, compared, and updated, thereby enabling effective e-commerce operations. ■ Service Offerings (3 Points) - Classification design of product groups (organization of categories, uses, and specifications) - Attribute/SKU design (essential items, granularity, variation design) - Operational design (naming conventions, input guidelines, CSV templates, validation) Deliverables: Product database design document (SKU design) + attribute dictionary + registration template (CSV/Excel) *Please share the product list (CSV/Excel). We will design from the "format" of categories and attributes.

Inventory integration cannot be established simply by "connecting." If the business rules remain ambiguous—such as which inventory is correct (core/WMS/EC/Excel), the timing of inventory updates (real-time/batch), the approach to allocation (at order confirmation/shipping), and how to handle stockouts (stop accepting orders/display delivery dates)—API integration may actually increase incidents. In this service, we will audit the current inventory operations, define the correct inventory, and design the requirements for API integration (data items, timing, error handling). The goal is to achieve consistency in inventory and operational stability among EC platforms like Shopify, WMS, core systems, and external inventory management. ■ Provided Content (3 Points) - Inventory operation audit (definition of correctness, allocation, exceptions, locations) - API integration requirements definition (data items, frequency, bidirectional/unidirectional) - Error/exception operation design (stockouts, delays, manual intervention, monitoring) Deliverables: Requirements definition document for inventory management API integration + data specifications + operational rules (implementation specifications if necessary) *Please provide information on the current inventory management system (core/WMS/Excel, etc.) and the number of inventory locations and SKU scale. We will design it to minimize incidents as quickly as possible.

EC migration is not a simple "swap." Existing e-commerce systems have accumulated quirks in product data, customer information, order history, pricing rules, shipping settings, payment methods, email templates, and business workflows. If you transfer these to Shopify without organizing them, issues such as "orders not processing," "customer support confusion," and "declining SEO" may arise after going live. Our service begins with an inventory of the current e-commerce system, creating a blueprint for the Shopify migration (including migration targets, formatting rules, and switching procedures), and ensures a safe transition through phased migration and testing. In the case of B2B, we will redesign the pricing per client and the order flow, ensuring that the site operates smoothly after the migration. ■ Service Offerings (3 points) - Inventory of the current e-commerce system (organization of products/customers/orders/operations/SEO) - Migration design and data formatting (migration targets, conversion rules, switching plan) - Shopify migration and switching (construction, migration, verification, launch, stabilization) Deliverables: Complete Shopify migration package (migration plan, data transfer, switching, operational guide) *Please provide the URL of the current e-commerce system, the number of products, the order flow, and whether there are B2B conditions. We will organize based on migration risks.

The inefficiencies in B2B ordering and procurement mostly stem from "searching," "confirming," and "making mistakes." With orders placed via email, fax, phone, or Excel, there are repeated instances of confirming product specifications, prices, delivery dates, and responsible personnel, leading to accumulated errors and labor. Particularly for consumables, parts, and standard items, simply organizing them in a "catalog format" can significantly lighten the ordering and procurement process. This service will establish a "catalog-based B2B ordering and procurement" system where business partners can log in, search for products, and place orders according to specified conditions. We will design B2B requirements such as partner-specific pricing, minimum lot sizes, delivery date displays, and approval flows, and prepare operations that can be implemented on-site. ■ Provided Content (3 Points) - Ordering and procurement flow design (who orders what under which conditions) - Catalog/search design (searchable by model number, specifications, and usage) - B2B functionality implementation (pricing/permissions/approvals/invoicing and operational design) Deliverables: A complete catalog-based B2B ordering and procurement system (design, construction, and operational guide) *Please provide the number of products and the "current ordering and procurement flow." We will design the shortest route to cataloging.

E-commerce in the manufacturing industry does not need to make everything a "cart purchase." Rather, for products that require quotes, are made to order, have unspecified specifications, or are project-based, increasing the focus on the purchase pathway can lead to higher dropout rates. On the other hand, if e-commerce and quotes are disconnected, it can result in lost opportunities due to issues like "not knowing where to request a quote," "conditions not being communicated," and "delays in responses." This service correctly integrates a "quote request pathway" within e-commerce, designing a seamless process from condition input on the product page to quote request, sales response, and order placement. As a result, the quality of inquiries improves, response workload decreases, and the progression to negotiations advances. ■ Provided Content (3 points) 1. Design for distinguishing quote targets (rules for branching between buyable/quote/consultation needed) 2. Design of the quote pathway and form (input that meets conditions, reducing psychological barriers) 3. Operational/integration design (sales response, quote answers, history management, order conversion) Deliverables: Design document for e-commerce with quote pathway + screens/copy + implementation specifications (to be implemented as needed) *Please tell us the reasons for "requiring quotes (what is unspecified)." We will create it from the branching and input design.

I understand the circumstances that prevent you from displaying prices on your B2B site. That’s why it’s essential to design the "method of presentation." Pricing can vary by client, quantity, discount rates, and require case-by-case estimates. In B2B, it’s challenging to establish uniform pricing, and if public prices are displayed, it can disrupt sales. On the other hand, if prices are completely hidden, users will not be able to compare and will leave the site. In this service, we will design a method of "displaying prices after login" not just as a functional implementation, but as a pathway that considers lead acquisition, internal approvals, and order processing. We will lower the psychological barriers to membership registration and create a "price disclosure" that appropriately advances the comparison process while obtaining necessary information. ■ Provided Content (3 points) - Design of pricing disclosure policy (public/private, scope of visibility, exceptions) - Design of member/login pathways (registration, approval, permissions, UI/copy) - Implementation specifications and operational design (price display, company-specific controls, measurement) Deliverables: Design document for login price display + screens/copy + implementation specifications (including settings as needed) *Please let us know the reasons for not being able to display prices (by client, case-by-case estimates, etc.). We will design the optimal "method of presentation."

In B2B where there are client-specific prices, the "price master" becomes the lifeblood of the business. If the price list is still in Excel and is personalized, with different tables for each department and too many exceptions to track, introducing e-commerce or order management in such a state can lead to price inconsistencies, resulting in complaints, unprofitable orders, and operational collapse. This service organizes client-specific prices into an "operationally manageable format" and creates a master design (data items, update flow, verification procedures). It can be adapted for B2B price list management in systems like Shopify, starting from core/inventory master maintenance. The goal is to ensure that price management does not stop. ■ Service Offerings (3 points) 1. Inventory of the current price list (discovering table proliferation, exceptions, and contradictions) 2. Price master design (item definitions, granularity, key design) 3. Operational design for updates/approvals/verifications (systematizing to prevent errors) Deliverables: Client-specific price master design document + template (CSV/Excel) + operational procedures *Please share the current price list (Excel) and client classifications. We will first inventory the "points of failure."

The estimation work in the manufacturing industry is the most time-consuming task that is directly linked to sales. Quantity, specifications, delivery dates, shipping conditions, unit prices by client, and discount rules. There are many confirmations and adjustments, it relies on the experience of the person in charge, and if responses are delayed, competitors will take the opportunity. On the other hand, the more rushed the estimates are, the more mistakes and omissions occur. In this service, we will organize the input template for estimation conditions and pricing rules, and design a system that can automatically issue PDF estimates. We can accommodate cases where it integrates with e-commerce platforms like Shopify, as well as cases where we only set up the issuance of estimates independently from the e-commerce system. The goal is to speed up the estimation process, reduce errors, and improve the conversion rate of negotiations. ■ Provided Content (3 points) - Organization of estimation rules (pricing, discounts, exceptions, approval conditions) - Design of estimation condition input (template to avoid missing information) - Design of automatic PDF issuance (form format, integration, operation) Deliverables: Design document for automatic PDF issuance of estimates + form template + operational procedures (implementation if necessary) *Please share the current estimate format (PDF/Excel) and the necessary condition items for the estimates. We will create a blueprint for automation.

The sample handling in the manufacturing industry, when designed well, can become the strongest sales pathway. However, in reality, there are often cases where the forms are ambiguous and lack necessary information, there is no follow-up after shipping, and the purpose of free distribution becomes merely an increase in costs. If samples are not structured to "draw out the conditions of potential customers and advance the projects," they will just become an expense. In this service, we will design the entire process of sample requests, including the pathway, input items, approval conditions, shipping flow, and follow-up. We will align the sample requests with the B2B decision-making pathway, linking them to improvements in inquiry quality and deal conversion rates. ■ Provided Content (3 Points) Design of sample provision conditions (free/paid, target, restrictions, approval) Design of request pathway and form (input that gathers necessary information, optimization of psychological barriers) Design of shipping to follow-up flow (response SLA, templates, deal conversion pathway) Deliverables: Sample request flow design document + form specifications + email templates + operational procedures *Please let us know the types of samples (free/paid) and the current operations (who handles shipping and follow-up). We will restructure it into a form that can be converted into deals.

The difficulty in order processing is caused more by the lack of "shared status" than by the workload itself. In B2B, the mixture of inventory items, made-to-order products, partial deliveries, and direct shipments complicates the order status. Without a defined status, the exchanges of "progress checks" between sales, shipping, accounting, and customers increase, leading to mistakes and delays. As a result, inquiries also rise, exhausting the on-site staff. This service defines the statuses from order to shipment to invoicing and designs who does what to move to the next step (trigger). It also incorporates this into the display and notifications of the EC/order management system, aiming to increase customer self-resolution and reduce inquiry workload and incidents. ■ Service Offerings (3 points) - Business flow inventory (organization of inventory/made-to-order/partial delivery/direct shipment) - Status design (definition, transition, responsibility, trigger) - Notification/display design (customer display, internal operations, exception handling) Deliverables: Order/shipping status definition document + transition diagram + notification template + operational rules *Please provide the current flow from order to shipment (either in Excel or verbally). We will make the status a "common language."

Gifts and personalized items (labels) are "functional content" that directly contribute to differentiation and higher pricing in e-commerce. However, if only the screen is created without ensuring that the on-site processes (printing, affixing, packaging, shipping) can operate smoothly, it will quickly come to a halt. This is due to operational requirements such as input errors, character limits, judgments on feasibility, lead times, and restrictions during busy periods. In this service, we will design the gift/label functionality as an integrated system that includes "order flow," "input UI," and "production and shipping operations," and implement it in platforms like Shopify. The goal is not just to introduce functionality, but to create an operation that runs smoothly without accidents while increasing sales and enhancing the customer experience. ■ Provided Content (3 Points) - Requirement organization (scope of personalization, feasibility, delivery times, busy period restrictions) - Order flow and input UI design (prevention of input errors, confirmation flow) - Operational design and implementation support (production/printing/shipping, management, verification) Deliverables: Requirement definition for gift/label functionality + screens/copies + operational flow + implementation/verification *Please provide the gift-targeted products and the "on-site production processes (printing/affixing/packaging)." We will design it to operate smoothly.

The most frightening aspects of EC operations are "failures" and "absence of personnel." If any one part—payments, inventory, delivery, applications, themes, or external integrations—breaks down, it affects not only sales but also trust. Furthermore, if the cause cannot be identified and recovery is delayed, confusion both inside and outside the company amplifies rapidly. This service is a support contract that provides maintenance, failure response, minor modifications, monitoring, and improvement proposals, specifically for EC systems built by And One (such as Shopify). Since the builders understand the design intentions and constraints of the system, decisions and recovery during failures are swift, and operations stabilize, including measures to prevent recurrence. ■ Provided Services (3 points) - Primary failure response (isolation, temporary recovery, permanent response policy) - Maintenance and minor modifications (resolving operational bottlenecks, UI fine-tuning, configuration changes) - Operational monitoring and improvement proposals (regular inspections, recurrence prevention, monthly reports) Deliverables: Failure response logs + monthly reports + list of improvement tasks (as needed) *Please share any issues you are currently facing in operations (failures/workload/improvement requests). We will define the scope of maintenance as quickly as possible.

EC has started its public launch, and when operations stop, the results also cease. If product additions and price revisions are not processed, only the person in charge can handle it, and the fear of making mistakes in updates prevents action. Being overwhelmed with inquiries makes it impossible to improve. When this state occurs, EC becomes a "decorative item," ultimately leaving only the burden on sales and order management. This service is designed to operate EC as a "business process." We will break down the update tasks, clarify who updates what and in what order, establish approval flows, checklists, templates, and KPIs, and incorporate an improvement cycle. The goal is to create an operational system where updates continue, accidents decrease, and sales and leads grow. ■ Provided Content (3 points) - Inventory of operational tasks (organization of updates, orders, inquiries, and exceptions) - Structure/Role Design (responsibilities, approvals, authority, outsourcing scope) - Procedure/Template/Improvement Design (update procedures, checks, KPIs, monthly improvements) Deliverables: EC operation design document + operation procedure manual + checklist + update template *Please tell us about your current operational issues (reasons for updates stopping). We will design a system that operates as quickly as possible.

Many websites are created from "means" rather than "purpose." As a result, they end up being sites that serve no one. At And One, unlike the typical approach where "creating" becomes the goal, we consistently structure a "process for achieving results." That is the "And One Method." *For more details, please download the PDF or feel free to contact us.*

In the manufacturing industry, a "brand" is established not by design or worldview, but by "structured communication and consistent promises." This guide systematically organizes methods for the manufacturing industry to logically construct the "reasons for being chosen" using advanced data and case studies. A structure is needed to convey that value. We hope this document will be helpful in building your brand. 【Contents】 ■ Why does the manufacturing industry fail with "Brand × Web"? ■ A brand is a "promise to customers." ■ A brand is the "reason for being chosen." ■ Brand penetration is determined by the structure of "Awareness → Memory → Trust → Action." ■ It is "uniqueness," not differentiation, that becomes the weapon of the manufacturing industry. ■ A brand is communicated through "words and structure." *For more details, please download the PDF or feel free to contact us.

This document unravels the relationship between sales in the manufacturing industry and the web. It includes sections on "the 'reality' of manufacturing sales and the areas where the web can complement" and "what the ACTSITE philosophy is—viewing 'sales design' through the lens of the Promise structure." It also incorporates "light practices (entry-level design)" to naturally convey the significance of consulting with And One Co., Ltd. 【Contents (partial)】 ■ Prologue: Many manufacturing companies do not expect much from their websites ■ Chapter 1: The 'reality' of manufacturing sales and the areas where the web can complement ■ Chapter 2: The 'three fundamental issues' preventing manufacturing websites from achieving results ■ Chapter 3: What is the ACTSITE philosophy?—A perspective on 'sales design' through the Promise structure ■ Chapter 4: Reasons why manufacturing websites transform into 'sales scripts' ■ Chapter 5: Results arise from 'designs that differ for each company'—Reasons why ACTSITE is needed *For more details, please download the PDF or feel free to contact us.