ソフトブレーン List of Products and Services

When performance is not improving as expected, it is the supervisor's job to implement business improvements. However, simply giving orders without understanding the fundamental causes will not lead to effective solutions, making improvement impossible. Therefore, it is said that the first step in implementing business improvements is to "visualize the work." However, is there a clear understanding of how to visualize work and what benefits it brings? Let’s consider together the necessity of visualizing work and the methods to achieve it. *For more details on the column, please refer to the related links. Feel free to contact us for more information.*

• SFA/Sales Support System

Outbound sales in business refers to the sales method where the company approaches customers. In this article, we will explain outbound sales in detail while comparing it to inbound sales. *For more detailed content of the column, you can view it through the related links. Please feel free to contact us for more information.*

• SFA/Sales Support System

As customer needs become more diverse, companies need to properly manage customer information to understand and respond to individual needs. If there is no budget to introduce a new system for customer management, using Excel is recommended. It is free to use and is commonly employed for internal administrative tasks, making it sufficient for basic customer management. This article will provide a detailed explanation of methods, benefits, and points to consider when using Excel for customer management. We also introduce Excel templates to help you get started with customer management, so please give it a try. *For more details on the column, you can view it through the related links. If you have any questions, feel free to contact us.*

• SFA/Sales Support System

Salesforce is a CRM platform that boasts the largest market share in the world. With over 150,000 implementations, it is widely used by many companies in Japan as well. While researching sales support tools, you will likely come across the name Salesforce and its related services frequently. In this article, we will clearly explain what makes Salesforce so impressive, along with its main features, characteristics, and use cases. If you are considering implementing Salesforce to improve the efficiency of your sales activities, please refer to this article. *For more detailed information, you can view it through the related links. Feel free to contact us for more details.*

• SFA/Sales Support System

To achieve sales expansion in the sales department, it is necessary to identify areas for improvement across the entire department and streamline operations. "Pipeline management" is an effective method for discovering areas that need improvement in the sales department. In this article, we will explain in detail the purpose and methods of implementing pipeline management. *For more details on the column, please refer to the related links. If you have any questions, feel free to contact us.*

• SFA/Sales Support System

New business development sales refer to sales activities aimed at acquiring new customers. In this article, we will explain 15 different methods of new business development sales categorized by approach, as well as key points for achieving results. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

• SFA/Sales Support System

"Please set the sales targets for the next period." "I would like you to set budgets for each team and individual based on the sales targets." Those in management positions likely have many opportunities to deal with sales targets and budgets on a daily basis. During this process, are you setting excessively high targets based solely on expectations, or are you determining sales targets relying only on past data? This time, we will provide a detailed introduction to the importance of setting correct targets, as well as the processes and tips involved. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.*

• SFA/Sales Support System

In companies that operate as organizations, it is necessary to advance work while sharing information with superiors, subordinates, other departments, and peers. However, many companies face challenges with information sharing and have not been able to create an environment that effectively utilizes information. There are actually patterns to the reasons why things do not go well. In this article, our company, which has solved issues for over 7,000 companies, will explain in detail the reasons why information sharing within organizations often fails. We will consider the mindset needed for successful information sharing and the necessary foundations to achieve it. *For more details on the column, please refer to the related links. Feel free to contact us for more information.*

• SFA/Sales Support System

Excel is a tool with many opportunities for use in business. Surprisingly, there may be relatively few people who have learned it systematically from the basics. In this article, we have carefully selected methods for studying Excel that can be efficiently mastered through self-study among the many available. If you are thinking, "I want to streamline my daily tasks" or "I want to acquire skills that can be immediately applied," please consider this as a reference. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.

• SFA/Sales Support System

Sales Enablement is gaining traction among individuals with a high sensitivity to business. Companies that are thinking, "We want to improve sales," "We want to increase productivity," and "We want to continuously achieve sales targets" are beginning to engage with it, but why is it attracting attention? This time, our company, which has been involved in sales support for over 7,000 companies, will explain Sales Enablement. *For more details on the column, please refer to the related link. Feel free to contact us for more information.*

• SFA/Sales Support System

A framework refers to a structure for thinking about things. In business, it is often necessary to comprehensively organize essential perspectives, such as identifying and analyzing issues and sharing ideas, without missing anything. Business frameworks are useful in these situations. Additionally, the term "framework" is also used in the context of system development, but this refers to a completely different concept: the programming structure used by engineers. In this article, we will explain the basics of business frameworks and introduce 22 truly useful frameworks. Furthermore, in the latter part, we will recommend books for those who want to learn more deeply about frameworks. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.*

• SFA/Sales Support System

While grinding through ERP, you may often come across the name SAP. SAP is an ERP service that many companies have implemented to improve management and operational efficiency. In this article, we will explain the features of SAP (advantages and disadvantages), the reasons why many companies have adopted it, and how to address the 2027 issue. If you are considering the implementation or migration of SAP ERP, please use this as a reference. *You can view the detailed content of the column through the related links. For more information, feel free to contact us.

• SFA/Sales Support System
• ERP Package

What is digital transformation in sales? This article explains the differences between DX and digitization, key points before implementation, and how to choose tools and build a system, along with examples of successful sales DX. In recent years, DX (digital transformation) has been widely discussed, and many people have likely heard about it. For example, in sales, DX aims to use tools like CRM (Customer Relationship Management), SFA (Sales Force Automation), business card management tools, and expense reimbursement tools to "share and collaborate within departments and the company, enhancing efficiency and productivity." This article will explain not only the differences between DX and digitization but also how to utilize DX and build a system to achieve DX in sales. *For more details on the column, please refer to the related links. Feel free to contact us for more information.*

• SFA/Sales Support System

"Operating profit" as stated in financial statements and income statements is a useful indicator for assessing a company's financial situation and formulating future management policies. It is one of the accounting terms that business professionals should be familiar with. Therefore, this article will explain what operating profit is, its specific calculation method, the differences between it and the other four types of profit: "gross profit," "ordinary profit," "net profit before tax," and "net profit for the current period," as well as specific ways to utilize operating profit. *For more detailed information, please refer to the related links. Feel free to contact us for more details.*

• SFA/Sales Support System

Are you familiar with the tool called "SFA," which realizes the visualization of sales and contributes to improving sales productivity and business processes? In recent years, business support and customer management systems such as SFA and CRM have gained attention in Japan, and many companies have successfully implemented them, with numerous case studies available. In this article, we will explain why the introduction of SFA is being promoted, provide an overview and role of SFA, and discuss the benefits of implementation as well as points to be careful about during the introduction process. *For detailed content of the column, please refer to the related links. If you have any questions, feel free to contact us.*

• SFA/Sales Support System

Opportunity loss (chance loss) can be a significant blow to all companies aiming to maximize profits, regardless of industry or business type. To maintain sound corporate management, it is essential to implement measures that minimize opportunity loss. This article clearly explains the causes of opportunity loss, situations in which it is likely to occur, and preventive measures. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

• Management Seminar
• SFA/Sales Support System

Google Forms is a tool that is useful for management tasks, allowing for efficient handling of personnel management within project management, as well as individual interactions related to management tasks aimed at customers. By utilizing Google Forms, which allows you to easily and freely create web forms, you can eliminate the hassle of routine interactions and data aggregation, which is a significant advantage. I will explain in detail what you can do with Google Forms and how to perform actual screen operations. *For more details on the column, you can view it through the related links. Please feel free to contact us for more information.*

• Other information systems
• SFA/Sales Support System

Many companies are considering the introduction of CRM, a customer management tool, to improve the efficiency of their sales activities and increase revenue. Among CRM options, utilizing customer management apps that allow access to customer information and data entry via smartphones or tablets can further enhance the efficiency of sales activities. In this article, we will introduce 10 customer management apps that are useful for improving sales efficiency. We also include apps that can be used for free, so please give them a try. *For more detailed information, you can view it through the related links. Feel free to contact us for more details.*

• SFA/Sales Support System

Are you struggling with task management... and wondering if there are more efficient and better methods? Since task management is fundamental to business, the know-how has been established. If you are currently managing tasks somewhat haphazardly, there is room for improving operational efficiency and productivity. In this article, our company, which has helped over 5,000 companies improve efficiency, will summarize and explain how to manage tasks, the basics, specific know-how, and useful tools. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.

• SFA/Sales Support System

"Purpose-driven management" involves re-evaluating the significance of a company's existence and conducting business with a focus on social contribution. This management model has recently garnered attention as a valuable tool for corporate branding. In this article, we will explain what purpose-driven management is, the reasons it is gaining attention, and the benefits it offers, including examples. If you want to know what effects purpose-driven management can have, please read on. *For more details on the column, you can view it through the related links. For further inquiries, feel free to contact us.*

• SFA/Sales Support System

An RFP stands for "Request for Proposal," and it is a term mainly used in the context of system development and implementation. By clearly outlining their challenges, objectives for implementation, and requirements through the RFP, the ordering party can facilitate information sharing and consensus with the receiving party, which helps prevent troubles. This article will explain the purpose and benefits of an RFP, as well as points to consider when creating one. *For detailed content of the column, please refer to the related links. If you have any questions, feel free to contact us.*

• SFA/Sales Support System

Excel macros are useful for automating routine tasks and improving work efficiency, but the reality is that they may seem simple yet can be surprisingly difficult to master. In this article, we will explain the definition of Excel macros, which can be interpreted slightly differently by different people, as well as their basic usage and the differences from VBA, which can often lead to vague understanding. We will also provide tips that can help streamline customer management and report creation tasks, so please use this as a reference. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.*

• SFA/Sales Support System

In recent years, "progress management," which has become increasingly important, is an essential initiative for preventing delays and troubles in deadlines and enhancing the reliability of companies. By properly conducting progress management, not only can the productivity of team members be improved, but it also contributes to reducing the burden on managers. In this article, we will cover an overview of progress management, including factors for failure, tips for success, and IT tools that can assist in management. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

• SFA/Sales Support System

Management is a term frequently used in the business scene, but there may be few people who understand its meaning correctly. Especially for those in management positions, it is essential to correctly understand the meaning and purpose of management in order to enhance the overall performance of the organization. In this article, we will explain the correct meaning of management, specific tasks and types, and the necessary skills. If you are struggling with relationships with your subordinates or facing difficulties in collaborating with management or other departments, please use this article as a starting point for solutions. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.

• SFA/Sales Support System

In BtoB sales, it is important to build strong trust relationships with each customer. Customer analysis can be considered an essential process in this regard. In this article, we will explain the purpose and framework of customer analysis, as well as introduce tools that are useful for data analysis. Customer analysis involves analyzing customer attributes and purchasing behavior. The goal is to understand customers and achieve appropriate approaches and strategy planning, with existing customers being the main focus of the analysis. There may also be customer analysis aimed at lead acquisition, developing new customers, and reactivating dormant customers. *For more details on the column, please refer to the related links. If you have any questions, feel free to contact us.*

• SFA/Sales Support System

Nudge theory is a concept that encourages specific behaviors by subtly guiding people's everyday choices and decision-making. At first glance, this seemingly simple theory has surprisingly effective implications for understanding consumer behavior and formulating business strategies. By leveraging nudge theory in business, companies and organizations can create new value. This article will introduce the basics, practical applications, and relatable examples, as well as case studies of its use in business. *For more detailed information, please refer to the related links. Feel free to contact us for more details.*

• Other network tools

A talk script is a manual that has predetermined content for discussions in sales activities. The term combines "talk" (conversation) and "script" (written text), and it is not an exaggeration to say that the quality of this script directly correlates with sales results. While "script" is also a term used in the business context for IT languages utilized by engineers, this article will focus on the "talk script" used in sales activities. We will clearly explain what a talk script is, how to create and utilize it, and provide templates. If you are interested in learning phrases that can be used in sales, please refer to this information. *For detailed content of the column, you can view it through the related links. For more information, feel free to contact us.

• Other network tools

To achieve corporate goals, it is necessary to identify the elements (actions) required for achievement and set indicators to measure the effectiveness of those elements. "KPI" and "KGI" are commonly used as such indicators, but the "KSF" indicator introduced here is also a very important marketing metric. In this article, we will explain the important indicator "KSF" in strategic design for management, sales, and marketing, including its differences from other indicators and points for setting it, along with specific examples. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.

• Other network tools

In today's era, are you aware that simply being "sellable" no longer defines an excellent salesperson? A capable salesperson possesses seven common elements that are relevant in any era, as well as elements that are specifically needed in today's time. In this article, we will explain the seven essential commonalities required for a capable salesperson, along with the sales skills necessary for the future. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

• Other network tools

KGI stands for "Key Goal Indicator," and like KPI, KSF, and OKR, it is an important decision-making metric in management and corporate activities. By setting KGI, you can deepen understanding and trust both inside and outside the company. Additionally, by reviewing the organizational structure and introducing CRM/SFA tools, you can create an environment that allows for the efficient achievement of the company's overall objectives. This article will explain the differences between KGI and other metrics, how to set KGI, and tips for achieving KGI. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.*

• Other network tools

Although there isn't a day that goes by without hearing the term DX (Digital Transformation), many people may not fully understand it or may not know the difference between it and IT modernization. DX is an abbreviation for Digital Transformation, a term that emerged around 2004. In this article, we will clearly explain the differences between DX and similar concepts such as "IT modernization" and "AI utilization," as well as define and clarify the meaning of "DX (Digital Transformation)." Additionally, we will introduce specific steps to promote DX and provide examples from companies. *For more detailed content of the column, please refer to the related links. Feel free to contact us for more information.*

• Other network tools

"Team task management isn't going well" and "I don't know the priority of what needs to be done." Such concerns may be resolved by implementing a task management tool suitable for your company's industry. In this article, we will review the necessity of task management tools and introduce recommended task management and ToDo management tools. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

• Process Control System

"Gross" is a term that represents total quantity or entirety, and it is used in various business contexts, such as the total cost of advertising, the area of real estate contracts, and the weight of groceries. In this article, we will explain the differences between gross and net, how gross is used in business, calculation methods, and points to consider when using it. If you want to understand the differences between gross and net and apply them in business, please refer to this article. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.*

• Accounting and Finance

"Customer Success" is becoming an indispensable role in modern business. This article provides a clear explanation of Customer Success, which aims to realize successful experiences for customers. We will introduce the differences from customer support, the benefits of implementation, and specific job responsibilities, so if you feel that your understanding of Customer Success is vague, please refer to this. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.

• Other network tools

Are you feeling anxious about creating a business email signature design that leaves a good impression on your clients? Designing a business email signature can be surprisingly difficult. This time, we will introduce business email signature design templates that you can use as they are. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.*

• Other network tools

A ToDo list is an organized "to-do list" that prioritizes tasks that need to be done. By utilizing a ToDo list for work or study, you can prevent omissions, visualize tasks, and improve efficiency. In this article, we will clearly explain the meaning of a ToDo list, the correct way to create one, recommended tools and apps, and how to use Excel or Google Sheets for a ToDo list. *For detailed content of the column, you can view it through the related links. Please feel free to contact us for more information.

• Other operation management software

Are you struggling with questions like 'I want to know how to set goals' or 'I can't think of any goals'? Even our company, which has supported thousands of businesses, receives inquiries about goal setting, but the methods for setting goals are well established. This time, we will introduce classic methods and tips for goal setting, along with specific examples and samples. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.

• Other operation management software

PDCA is implemented in many companies for business improvement. However, there are cases where "the PDCA is being executed, but it is not functioning well" or "the introduced PDCA cycle has become a mere formality," indicating that it is not being effectively utilized. In this article, we will reaffirm what PDCA is, its purpose, and basic principles, while also identifying the key points for success. Additionally, we will address questions such as "Is PDCA only in Japan?" and "Is it outdated?" as well as explain the new concept of "OODA." *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

• Other operation management software

KPI (Key Performance Indicator) refers to a metric used to quantitatively evaluate the degree of achievement in order to reach business goals. By correctly setting the meaning and management methods of KPIs, one can gain many benefits such as "making goals visible" and "clarifying actions." In this article, we will clearly explain the correct meaning of KPIs, the differences between KPIs, KGI (Key Goal Indicator), and KFS (Key Factor for Success), as well as the specific methods for setting KPIs and points for achieving them. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.

• Other information systems

I will clearly explain the basic usage of Excel that can be used immediately in your work. There is also a list of useful basic functions and shortcuts, so with just this article, you can quickly escape being a beginner. I will also introduce how to create macros to improve work efficiency, as well as tables and graphs commonly used in work, so please take a look. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.

• Document and Data Management

In today's rapidly changing environment, are you familiar with the "OODA Loop," which is gaining attention as an effective way to conduct business? Many people may have questions such as, "I'm not quite sure how to use it. I want to know specific examples," or "I've heard that PDCA is outdated, but is it really necessary to switch to OODA?" Therefore, our company, which conducts seminars and builds systems around the OODA Loop, will explain how to use the OODA Loop, provide specific examples, and discuss its advantages and disadvantages. *For more details on the column, please refer to the related links. Feel free to contact us for more information.

• Other network tools

The free version of Excel Online is a cloud-based version of Excel provided by Microsoft. It can be used for free, makes data sharing easy, and has the advantage of not losing data since it is cloud-based. This article explains the differences from the desktop version and tips for usage. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.

• Other network tools

Are you worried about not being able to convert and edit a PDF into Excel? When converting a PDF to Excel, the structure of the table may collapse or characters may become garbled. To solve these issues, we will explain in detail how to convert a PDF to Excel. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.*

• Other network tools

This document provides information on how to manage relationships with customers and the appropriate use of CRM according to different scenarios. It explains the basics of CRM and specific ways to utilize it, along with case studies. It also discusses key points for selecting a CRM that contributes to performance improvement, including our "e-Sales Manager." [Contents (Excerpt)] ■ What is a CRM (Customer Relationship Management) tool? ■ The necessity and mechanism of CRM ■ Main functions of CRM and benefits of implementation ■ Effective use of CRM according to customer situations *Basic knowledge is available for free. For more details, please download the PDF and take a look. Feel free to contact us.

• SFA/Sales Support System

This document introduces a dedicated system for supporting salespeople and managing customers. It provides a detailed explanation of the criteria for selecting products, including features, usability, and support. It also includes product classification charts that are helpful for selection, making it an easy reference when considering implementation. [Contents] ■ What is CRM/SFA? ■ What to do before selecting a product ■ Explanation of product classifications ■ About our CRM/SFA e-Sales Manager *For more details, please refer to the PDF document or feel free to contact us.

• Management Skills Seminar
• SFA/Sales Support System