ソフトブレーン List of Products and Services

In this document, we provide a clear introduction to ChatGPT, categorized by its uses, scenarios, and benefits. We include the general perception of AI, practical considerations, and points to note when using it for sales, along with practical examples of sales applications. We also provide a detailed explanation of the customer management and sales support system "e-Sales Manager." We encourage you to read it. [Contents (partial)] ■ What is Softbrain? ■ What is ChatGPT? ■ Is ChatGPT useful in sales activities? ■ General perceptions of AI and practical considerations ■ Principles of using ChatGPT for sales *For more details, please download the PDF or feel free to contact us.

• Management Skills Seminar
• EAI/ETL/WEB application server

In this document, we introduce CRM/SFA utilization techniques that help achieve goals. We explain "IT tools that truly lead to results" and "how to differentiate their use," featuring practical examples of tool utilization. Additionally, we include a product introduction and implementation results of our CRM/SFA tool "e-Sales Manager," making it a useful resource for those considering implementation. 【Contents (partial)】 ■ What are CRM/SFA and groupware? ■ Differentiation by function and purpose ■ Differentiation by usage scenarios ■ Feature: CRM/SFA utilization techniques that help achieve goals ■ Key points for selecting CRM/SFA that becomes established in companies *For more details, please refer to the PDF document or feel free to contact us.

• SFA/Sales Support System

This document introduces the current state of stalled DX (Digital Transformation) and its necessity. It explains the realities behind why DX is not progressing in Japanese companies and the reasons for incorporating DX into sales activities. 【Contents】 ◆ The realities and challenges of stalled DX (Survey on the progress of DX) ◆ The necessity and benefits of sales DX (Benefits of eliminating a person-dependent sales structure) ◆ Appropriate introduction of SFA/CRM (Selection of tools necessary for promoting DX) *Free gift: "Basic Knowledge" on the reasons for stalled DX! For more details, please download the PDF and take a look.

• Management Skills Seminar

This document introduces CRM/SFA utilization techniques that are helpful for achieving goals. It summarizes which is more suitable for business between "CRM/SFA" and "chat tools," and explains the differences in functionality and specific usage scenarios. Additionally, it includes an introduction to our CRM/SFA tool "e-Sales Manager" and its implementation results, making it a useful reference when considering implementation. 【Contents (partial)】 ■ What are CRM/SFA and chat tools? ■ Differentiation by function and purpose ■ Differentiation by usage scenario ■ Which is more suitable for improving sales, profits, and productivity? ■ Special feature: CRM/SFA utilization techniques helpful for achieving goals ■ Key points for selecting CRM/SFA that contributes to performance improvement *For more details, please refer to the PDF document or feel free to contact us.

• SFA/Sales Support System

This document introduces techniques for utilizing CRM/SFA that can help strengthen organizational capabilities. It explains the key points required for sales organizations in an era of intensified competition, along with specific strategies to achieve them. Additionally, it includes a product introduction and implementation results of our CRM/SFA tool "e-Sales Manager," making it a useful reference when considering implementation. 【Contents (partial)】 ■ Preparations necessary for building a sales organization ■ Key points for creating an effective sales organization ■ The importance of training sales representatives to succeed in a competitive environment ■ Feature: Techniques for utilizing CRM/SFA that help strengthen organizational capabilities ■ How to choose DX solutions that become established in companies *For more details, please refer to the PDF document or feel free to contact us.

• SFA/Sales Support System

This document introduces case studies of companies that have implemented the CRM/SFA 'e-Sales Manager' provided by Softbrain Corporation. It includes various case studies demonstrating how global sales and development activities have been streamlined, information centralized, and improvements in deal closure rates and customer satisfaction achieved. Leveraging the implementation results from various companies, regardless of their size or industry, we possess the know-how to cater to any business. We encourage you to read on. [Contents (Excerpt)] <Case Studies> ■ Sagami Chemical Metal Co., Ltd. ■ Medikit Co., Ltd. ■ Nippon Noyaku Co., Ltd. ■ Nippon Powder Pharmaceuticals Co., Ltd. *For more details, please refer to the PDF document or feel free to contact us.

• Other network tools

We would like to introduce a case study of the implementation of the CRM/SFA "e-Sales Manager" at Sagami Chemical Metals Co., Ltd. The company had been able to plan for achieving their goals, but the efforts of the sales team were not translating into sales, and they were unable to analyze the reasons for the lack of sales. After the introduction of our product, the "causes of poor sales" were visualized from the accumulated and shared project and customer information, as well as analysis data. This led to an increase in orders through the implementation of effective improvement measures, which in turn boosted the motivation of the sales representatives. [Case Overview] ■Challenges - Management and reporting using Excel resulted in about half a day's worth of document preparation before sales meetings, leading to meetings that did not contribute to productivity improvement or results reporting. ■Results - By centralizing and sharing project progress, customer information, and issues in real-time within the organization, other departments were also able to access information in real-time. - The elimination of document preparation before meetings resolved operational losses and improved productivity. *For more details, please refer to the PDF document or feel free to contact us.

• Other network tools

We would like to introduce a case study of Medikit Co., Ltd., which conducts daily sales activities with over 120 sales staff for more than 10,000 medical facilities, including hospitals and dialysis centers across the country, implementing the CRM/SFA 'e-Sales Manager.' The company faced a problem where sales information such as "who to meet" and "when to meet this person" was not being passed on during the handover of sales staff. After the introduction of our product, sales staff were able to plan their activities through self-management, and daily reports that were previously submitted on paper could now be checked by managers in real-time, allowing for improvement instructions to be issued. [Case Overview] ■Challenges - Difficulty in sharing and handing over information for over 10,000 clients ■Results - Since schedules of superiors, subordinates, and colleagues can also be understood, consultations on negotiation results can be conducted quickly, and priorities can be clarified for efficient actions even while out of the office. *For more details, please refer to the PDF document or feel free to contact us.

• Other network tools

We would like to introduce a case study on building a sales system when implementing "e-Sales Manager Remix" for a measurement equipment manufacturer. By promoting interdepartmental collaboration based on factual information through sales data and social media, we eliminate the time spent on data aggregation and meeting document preparation, thereby strengthening management through drill-down analysis. Additionally, information on the timing of customer machine replacements is consolidated in the customer strategy ledger, clarifying the targets for proactive engagement. **Benefits of Utilizing e-Sales Manager:** - Targeting existing customers - Creating proactive opportunities through key contact points - Interdepartmental collaboration within the company - Streamlining performance management and strengthening management *For more details, please refer to the PDF document or feel free to contact us.*

• Server monitoring and network management tools

We will introduce a case study on building a sales mechanism when implementing "e-Sales Manager Remix" for a food machinery manufacturer. It is possible to concentrate activities on prospects with significant growth potential and maximize results. Information on the timing of customer machine replacements is consolidated in the customer strategy ledger, clarifying the targets for outreach. Additionally, the combination of sales information and social media promotes collaboration with other departments based on factual information. 【Benefits of Utilizing e-Sales Manager】 ■ Targeting existing customers ■ Creating proactive opportunities through key contact points ■ Collaboration between internal departments ■ Streamlining performance management and strengthening management *For more details, please refer to the PDF document or feel free to contact us.

• Server monitoring and network management tools

We will introduce a case study on building a sales mechanism when implementing "e-Sales Manager Remix" for mold manufacturers. Customers with high potential for future expansion are identified, enabling the promotion of effective sales strategies. Additionally, the progress of development sales can be easily tracked with a single input, while the shipping performance of existing products is linked to the core system, minimizing the burden on salespeople and facilitating sales support, productivity improvement, and performance management. **Benefits of Utilizing e-Sales Manager:** - Targeting aligned with customer production potential - Ledger management for medium- to long-term customer engagement - Coordination between internal departments - Balancing development sales and existing product sales *We are currently offering a free handbook on building a "sales mechanism" case study! Click to download the PDF. For more details, feel free to consult with us.*

• Server monitoring and network management tools

We will introduce a case study on building a sales mechanism when implementing "e-Sales Manager Remix" for medical device manufacturers. It is possible to pick up distributors with a high future delivery forecast through measures such as competitive replacements and promote effective sales strategies. Additionally, by incorporating the company's shipping performance from the core system and the shipping performance obtained from distributors by sales representatives, we can automatically aggregate sales performance by distributor, reducing effort. [Benefits of Utilizing e-Sales Manager] ■ Targeting based on distributor sales performance and potential ■ Ledger management aimed at medium- to long-term customer acquisition ■ Internal departmental collaboration ■ Distributor evaluation based on transaction performance *For more details, please refer to the PDF document or feel free to contact us.

• Server monitoring and network management tools

This document includes the pricing table for using the e-Sales Manager Remix Service Edition. We have clearly organized the costs per user by basic license and optional license in a table. Please take a moment to read it. 【Items Included】 ■Initial Costs 　・Implementation Consulting ■Running Costs 　・Basic License 　・Optional License *For more details, please refer to the PDF document or feel free to contact us.

• Server monitoring and network management tools

This document introduces "e-Sales Manager," a tool provided by Softbrain that aggregates information related to customers and equipment to enhance operational efficiency. It includes detailed information on the "main functions required for a maintenance department's business management system" and "provision environment." Having researched Japan's business style for over 20 years as a domestic vendor, Softbrain has achieved user-friendliness and a robust support system, earning the support of numerous companies. [Contents] ■ About Softbrain ■ About e-Sales Manager ■ Issues to be addressed and proposals from Softbrain ■ Provision environment *For more details, please refer to the PDF document or feel free to contact us.

• Server monitoring and network management tools

We would like to introduce a case study of the implementation of the 'e-Sales Manager Remix Service Edition' provided by Softbrain Corporation to a brewing plant manufacturer. The challenge was that customer information, which serves as the basis for the delivered equipment, was not centrally managed, making it time-consuming to verify information and understand past repairs and modifications to the equipment. After implementation, various information related to the delivered equipment is reflected, allowing for a shift in activities based on a deeper understanding of the customer. 【Visualizing Centralized Information】 ■ Single Input ■ Multi Output *For more details, please refer to the PDF document or feel free to contact us.

• Server monitoring and network management tools

This document explains the key to improving operating profit margins through the establishment of "aftermarket business," illustrated with case studies. It includes topics such as "changing customer needs/increasing market potential" and "strategies for utilizing DX solutions to retain customers." The domestic equipment and machinery manufacturing industry/trading companies are in a saturated/mature market, making it difficult to continue traditional business styles. Therefore, establishing an "aftermarket business" is essential for securing further profits. This is a must-read for those in the equipment and machinery manufacturing industry/trading companies, so please take a look. [Contents (excerpt)] ■ Changing customer needs/increasing market potential ■ Challenges in aftermarket business ■ Tips for monetizing the aftermarket ■ Strategies for utilizing DX solutions to retain customers *For more details, please refer to the PDF document or feel free to contact us.

• Technical and Reference Books