[Seminar] Introduction to Quality Management - Advancing with the Five Gen Principles and Quality Response
Quality creates the future. A serious commitment to quality starts today.
Understanding the essence through the "Five Gen" principle The first step in quality assurance is to have the right mindset. By thoroughly implementing the "Five Gen" principle, which incorporates the actual site, actual items, and reality along with points of change and fundamental principles, we can discern the essence of problems. Let's aim for quality improvement through the dual approach of "quality assurance," which creates a system to prevent defective products, and "quality control," which focuses on early detection and correction. Furthermore, collaboration with related departments, from development to manufacturing and sales, is essential. We will establish a preventive system through "front-loading," which incorporates quality from the design stage, not just responding after problems occur. Enhancing problem-solving capabilities with a framework When a quality issue arises, the first step is to understand the current situation and implement "temporary measures," followed by identifying the root cause and planning "permanent measures." A powerful tool in this process is "5 Whys analysis." We must consciously avoid blaming others and objectively pursue the true cause. The problem-solving process can be effectively advanced using a systematic framework like DMAIC (Define, Measure, Analyze, Improve, Control). Let’s acquire practical skills through specific case studies.
- Company:KOHGAMI Corporation(神上コーポレーション)
- Price:Other