Case study of introducing video manuals (Creating a system for basic education)
Effective use for training new employees! Video production service for employee education.
【Introduction】 "Retail industry: Sales of used cars, car purchases, maintenance, etc." Number of employees: Approximately 340 <Challenges> - New employee training was left to the field, resulting in significant variations in development levels depending on the store, department, and especially the skills of the trainers. - There was no management of employee development status or skills, leading to a very long time for talent to grow. <Actions Taken> - Production of video manuals and implementation of a distribution system, along with operational support. <Efforts> - The standardized education program through videos improved the efficiency of training. - By using evaluation and skill visualization methods, individual skill maps were created, allowing for the development of tailored education programs for each person. <Points> - The introduction of a new concept of video manuals used by trainers from the trainer's perspective was a key point, and the simple distribution system was user-friendly. - There are plans to expand this approach to skills and customer service in the future. *For more details, please download the PDF or feel free to contact us.
- Company:リオ
- Price:Other