Housing Business Research Group "Housing Industry School"
A research group for local construction companies and builders focused on implementing CS (Customer Satisfaction) and ES (Employee Satisfaction).
The "Housing Industry School" is a research group for construction companies and builders that focuses on customer satisfaction and emotional management rooted in the community. Participating companies share the fundamental philosophy that "only companies recognized and welcomed by customers and society can thrive," and they repeatedly practice benchmarking methods to achieve CS (Customer Satisfaction) → CD (Customer Delight) → CT (Customer Trust). We aim for the development of companies and the realization of employee satisfaction (ES) through the achievement of customer satisfaction (CS). Please feel free to contact us when needed. 【Flow of the Housing Industry School】 ■ Learn the basics of customer satisfaction management ■ Refine specialized knowledge and skills ■ Learn by engaging with cutting-edge case studies ■ Receive individual guidance and put it into practice *For more details, please refer to the PDF materials or feel free to contact us.
- Company:日菱企画
- Price:Other